• If you have an immediate emergency contact 911 or the Psychiatric Crisis Center at 503-585-4949 or their website here
  • Contact your therapist.

On your first appointment you will be given written information about how to contact your psychiatrist or nurse practitioner in an emergency. If an emergency occurs after office hours, dial 503-362-1999 and the message on the answering machine will give you instructions about how to contact the on call psychiatrist or nurse practitioner.

The Psychiatric Crisis Center is located at 1049 Oak Street SE, just east of Salem Hospital and the number is 503-585-4949 or their website here. The Psychiatric Crisis Center is staffed 24 hours a day every day. If you are going there in person, here is a map of the location.

The psychiatrists and nurse practitioners at Salem Psychiatric Associates are available Monday through Friday, 8am to 5pm. After hours, a qualified professional is always on call to handle emergencies.

Where are you located? You can go here and find a map on our website. Salem Psychiatric Associates is located at 821 Saginaw Street S in Salem, on the southwest corner of Mission and Saginaw Streets, half a mile south of downtown.

You can go here and find a map on our website. Salem Psychiatric Associates is located at 821 Saginaw Street S in Salem, on the southwest corner of Mission and Saginaw Streets, half a mile south of downtown.

Contact our main office at 503-362-1999 and we will match you with an available clinician that meets your needs.

Please check with your insurance provider for requirements.  Many plans do need preauthorizations.

You can find and complete the SPA New Patient Packet forms you will need on our forms page. At your first appointment you will need to have filled and bring these forms or arrive 30 minutes before your scheduled appointment.

The New Patient Packet includes the following forms:

  • Registration, Consent to Treatment, and Fee Agreement
  • Billing Information
  • Fee Schedule 2015
  • Session Fees Policy Acknowledgement Form
  • Notice of Privacy Practices and the Acknowledgment and Consent
  • Authorization to Disclose Medical Records
  • Behavioral Health / Adult Problem Check List
  • Patient Intake Form

Separate Forms:

  • Notice of Privacy Practices and the Acknowledgment and Consent
  • Authorization to Disclose Medical Records

SPA does bill insurance. Many insurance companies have “in” or “out of network” providers and pay different rates. Please check with your insurance company to find out if your provider is covered by your plan. For more billing and payment questions please contact our billing office 503-315-8646.

Salem Psychiatric Associates is a participating provider for several insurance companies. They include:

  • Aetna
  • Lifewise
  • MODA
  • Pacificare
  • PacificSource
  • Providence
  • Providence Preferred
  • United Behavioral Health
  • Regence Blue Cross
  • MHN (HealthNet)
  • Value Options

As a courtesy to our patients, we bill most insurance plans, including secondary coverage. Though we try to verify benefits prior to your first visit, please be aware that information about your coverage does not guarantee payment.

Medications will be managed and refilled during your appointments – PLEASE PLAN AHEAD. This will help in the following ways:

  • We can confirm your medications, dosages, check for side effects and send in refills.
  • You will be prescribed enough medication to last until it is necessary to see you again.
  • You will have an opportunity to discuss any medication concerns you have directly with your prescriber.
  • You can request information about your prescribed medications or diagnoses.

Make sure you have an appointment with your prescriber BEFORE you run out of any medications so they can be refilled during this time.

Schedule II medications are closely monitored. Federal law requires that certain medications need a new, original prescription, written by your prescriber each time the medication is dispensed. It is not possible to have these prescriptions with refills.

  • Please remember that your provider may choose to not refill your prescription until they have seen you.  If this is the case, you will need to see your provider prior to requesting a prescription refill.

If you are requesting refill of a prescription for a schedule II medication, please leave your prescriber a message with the following information:

  • Your name and phone number
  • Name of the medication
  • Whether it is immediate release or timed release
  • Strength of the tablets or capsules
  • How many you take per day.

Unless you need to come in for an evaluation, you can expect a call back within 48 hours.