Video Appointments

To access your scheduled video appointment, please call our office at (503) 362-1999 to obtain your provider’s Doxy.me link. Once you have this link, you will then be able to enter their virtual waiting room. Try to be logged in, with video and microphone working, at least five minutes ahead of your scheduled time. If you are more than 15 minutes late to your session, this may be considered a missed appointment and you will need to call (503) 362-1999 to reschedule. Please note that there may be circumstances that cause your provider to be a few minutes late to your appointment. We appreciate your patience as we are all learning this new system together.

Phone Appointments

If you are scheduled for a phone appointment, please keep the following in mind:

  • Try to be prepared a few minutes ahead of your scheduled appointment time.
  • There may be circumstances that cause your provider to be a few minutes late; Keep an eye on your phone for 10-15 minutes after your scheduled appointment time.
  • The call may come from a blocked number, you will need to answer the call to speak to your provider.
  • If you are more than 15 minutes late to your session, this may be considered a missed appointment and you will need to call (503) 362-1999 to reschedule.
  • If you have not heard from our billing department (Maria/Naomi) regarding payment, and typically have a payment due, please call the billing office at (503) 315-8646 to discuss payment options/arrangements.